Guitar Center Support Tickets All Reviews

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Guitar Center Reviews

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  • Where's my Guitar?

    On February 14, 2012 I placed an order for a Taylor 2012 110 Dreadnought. The website stated it would be available February 20. I thought, I can wait a week, because I got a great deal with the discounts for that week. So after receiving no information, I called on February 21 to check on my order. I told the rep, what was going on and he was checking on it for me, I told him I had been waiting for 40 years to get a Taylor (meaning a good quality guitar). The customer service rep. could not find the guitar which I had ordered but said they would be available in April. By the tone of my... More...
  • Bait & switch and not honoring coupon

    On Saturday, February 04, 2012 at the Louisville, KY Guitar Center (GC) I went to purchase the Mitchell MD 100S12 guitar that I found on their website. I have been looking at purchasing this guitar for some time now and what sent me over the edge so-to-speak is the advertisement on their website (February 03 & February 04) for 12% off of a single item $149 or more. I had to sign up for it and they emailed me the coupon. I received the coupon and I carefully read the fine print of the coupon (twice) to make sure this item would be eligible and I found nothing from the manufacturer or... More...
  • no customer appreciation

    So much for your Guitar Center's customer appreciation. It is time for me to buy from another music retailer. I have spent thousands of dollars at guitar center, and you will not give me an credit Limit increase. I have never been late, always paid my account off ahead of time. So much for Guitar Centers Customer Satisfaction and Appreciation. I have a 735 credit score. I am sure another Music Retailer is going to enjoy my purchases. I will be posting this online. Dan Diamond. zip 94578. Last 3 #'s on account #804 More...
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