Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Guitar Center Support Ticket - Where's my Guitar?

Guitar Center Support Ticket

Where's my Guitar? - Taylor 2012 110 Dreadnought

Created By: rcisme's Picture rcisme Last Reply: rcisme's Picture rcisme
Priority Level: [Low] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: Taylor 2012 110 Dreadnought

On February 14, 2012 I placed an order for a Taylor 2012 110 Dreadnought. The website stated it would be available February 20. I thought, I can wait a week, because I got a great deal with the discounts for that week. So after receiving no information, I called on February 21 to check on my order. I told the rep, what was going on and he was checking on it for me, I told him I had been waiting for 40 years to get a Taylor (meaning a good quality guitar). The customer service rep. could not find the guitar which I had ordered but said they would be available in April. By the tone of my voice, he knew I was disappointed, so he said you've been waiting 40 years, you can wait a little longer. NOT THE POINT!!! I told him I was sure there was probably little to no difference in the 2011 model so I could just switch and get that one instead. he replied he could just give me the money back and he would locate me one at one of the stores. ONCE AGAIN, NOT THE POINT!!! If I got a refund and went to the store, it would cost about $150.00 more than what I paid online!He asked if I had called Taylor...really Dude! AGAIN, NOT THE POINT!!! I don't complain to the cow if I get a bad burger at a restaurant, I talk to the person who sold it to me. After everything I had seen on television about Guitar Center , I thought wow this must be a great place.Unfortunately, I didn't look for reviews first, so I am writing this to help those who may want to use Guitar Center in the future.
Signed,

Wish I had a Taylor


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Guitar Center Reviews and Complaints More Guitar Center reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Guitar Center reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team